1. Seller information

AirFunWare is a trading name operated by:

Legal entity / seller: EMCON bvba

Trading name: AirFunWare

Registered address: Dr.-Van de Perrestraat 161/A, 2440 Geel

Company/VAT number: BE0821.139.939

Email: [email protected]

Website: www.airfunware.com / www.airfunware.be

The sales contract is concluded between the customer and the legal entity identified above, trading as AirFunWare.

2. Scope and acceptance

These Terms apply to all products offered for sale through the AirFunWare online store and to all orders, payments and deliveries made through the store.

By placing an order, the customer confirms that they have had the opportunity to read these Terms before completing the purchase and accepts them. Mandatory consumer rights under Belgian and European law remain unaffected.

Belgian law applies to these Terms and to sales made through AirFunWare, subject to any mandatory consumer-protection rules that apply in the customer's country of residence.

3. Definitions

Consumer: a natural person acting for purposes outside their trade, business, craft or profession.

Customer: the person placing an order through the AirFunWare store.

Working day: a calendar day other than Saturday, Sunday or a Belgian public holiday.

Product: any physical or digital item offered for sale by AirFunWare, including apparel, accessories and gift cards where available.

4. Products and product information

AirFunWare aims to describe and display its products as accurately as reasonably possible.

Product photographs, mock-ups, colours, positioning of prints and dimensions may vary slightly from the final product due to screen settings, production methods and normal manufacturing tolerances.

For apparel, customers are responsible for consulting the available size information before ordering. A size difference caused solely by choosing an incorrect size does not make a product defective, without prejudice to the statutory right of withdrawal where applicable.

Some AirFunWare products may be printed or produced only after an order is placed. A product being produced on demand does not by itself remove the consumer's statutory right of withdrawal. The withdrawal exception applies only where the product is made to the consumer's specifications or is clearly personalised, as provided by law.

Availability shown on the website is not an absolute guarantee. If a product unexpectedly becomes unavailable after an order, AirFunWare will contact the customer as soon as reasonably possible and offer an appropriate solution, such as an alternative, later delivery or refund.

5. Orders and formation of the contract

The customer places an order by completing the checkout process and submitting the order through the AirFunWare store.

After the order is submitted, the customer will normally receive an electronic order confirmation. The contract is concluded when AirFunWare accepts the order, normally by sending an order confirmation or by starting fulfilment of the order.

AirFunWare may refuse or cancel an order for legitimate reasons, including suspected fraud, obvious pricing or technical errors, inability to supply the product, incomplete payment, misuse of the store, or an order that cannot lawfully be fulfilled. If payment has already been received for an order that is cancelled by AirFunWare, the amount due will be refunded.

6. Prices, VAT and shipping charges

Unless clearly stated otherwise, prices displayed to consumers are in euros and include applicable VAT. Delivery or shipping charges are shown separately before the customer confirms the order.

The price applicable to an order is the price displayed during checkout when the order is submitted, except in the case of an obvious and recognisable pricing or technical error.

AirFunWare may change prices for future orders at any time. A price change does not affect an order that has already been accepted.

7. Payment

Payment can be made using the payment methods made available during checkout. Depending on the selected method, payments may be processed by external payment service providers such as Stripe or another payment provider integrated with the AirFunWare store.

AirFunWare does not intentionally store full payment card details on its own systems.

Payment providers process payment data under their own terms and privacy policies.

An order may be held, rejected or cancelled if payment is not authorised, is reversed, or remains incomplete. Ownership of physical goods remains with the seller until full payment has been received, to the extent permitted by law.

8. Delivery

AirFunWare will provide delivery information and available shipping methods during checkout. Delivery times are estimates unless a binding delivery date is expressly agreed.

Unless otherwise agreed, consumer orders will be delivered no later than 30 days after conclusion of the contract, as required by applicable consumer law.

If delivery is delayed or a product cannot be supplied, AirFunWare will inform the customer and handle the matter in accordance with applicable consumer law.

Risk of loss or damage to physical goods passes to the consumer when the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the goods, except where the consumer independently commissioned a carrier not offered by AirFunWare.

Where local collection is offered, the customer will receive instructions regarding the collection point and timing.

9. Right of withdrawal for online purchases

Consumers generally have the right to withdraw from an online purchase of physical goods within 14 calendar days without giving a reason.

For goods, the withdrawal period generally expires 14 days after the day on which the consumer, or a third party designated by the consumer other than the carrier, receives the goods. Where a single order is delivered in several parts, the statutory rules determine when the withdrawal period starts.

To exercise the right of withdrawal, the consumer must inform AirFunWare before the withdrawal period expires by an unequivocal statement, for example by email. The consumer may use the model withdrawal form included at the end of these Terms, but use of that form is not mandatory.

After notifying AirFunWare of the withdrawal, the consumer must return the goods without undue delay and no later than 14 days after communicating the withdrawal, unless AirFunWare has offered to collect the goods.

Unless AirFunWare states otherwise, the direct cost of returning goods following a withdrawal is borne by the consumer.

The consumer may inspect and handle the goods only to the extent necessary to establish their nature, characteristics and functioning, similar to what would reasonably be possible in a physical shop. The consumer may be liable for any diminished value resulting from handling beyond what is necessary for that purpose.

AirFunWare may not make the right of withdrawal dependent solely on unopened packaging or the presence of original packaging, although customers are encouraged to return products carefully and, where reasonably possible, with original packaging and accessories.

10. Refunds following withdrawal

Where the consumer validly withdraws, AirFunWare will reimburse payments received from the consumer, including the cost of the least expensive standard delivery method offered for the original order. Extra delivery costs resulting from the customer's choice of a more expensive delivery method are not required to be refunded.

The refund will be made without undue delay and in any event within 14 days after AirFunWare is informed of the withdrawal. For a sale of goods, AirFunWare may withhold the refund until the goods have been received back or until the consumer provides evidence of having sent them back, whichever occurs first.

Refunds will normally be made using the same payment method used for the original transaction, unless another method is expressly agreed and does not cause additional costs to the consumer.

11. Exceptions to the right of withdrawal

The statutory right of withdrawal does not apply in the situations provided by law. In particular, it may not apply to goods made to the consumer's specifications or clearly personalised.

A standard AirFunWare design that is merely printed or produced after the order is placed is not automatically a personalised product. The exception will only be relied upon where the customer has requested individual customisation or specifications that make the product clearly personal to that customer.

Other statutory exceptions may apply where relevant to a specific product. Where an exception applies, AirFunWare will provide the legally required information before purchase.

12. Return address and return procedure

Before returning a product, customers are requested to contact AirFunWare at [email protected] so that the return can be identified and handled efficiently. This request does not restrict the customer's statutory rights.

Return address:

AirFunWare / EMCON bvba

Dr.-Van de Perrestraat 161/A

2440 Geel

Belgium

The customer should package returned goods adequately. AirFunWare is not responsible for damage caused by inadequate return packaging where the consumer bears the return risk under applicable law.

13. Legal guarantee and defective or non-conforming goods

Consumers are entitled to the statutory legal guarantee for consumer goods. For new goods, the statutory guarantee generally covers lack of conformity that becomes apparent within two years after delivery, in accordance with Belgian law.

A product may be non-conforming if, for example, the wrong product was delivered, the product does not correspond to the agreed description, or it does not have the quality and functionality that a consumer may reasonably expect.

If a consumer discovers a defect or lack of conformity, they should inform AirFunWare as soon as reasonably possible and in any event within the period required by law. Under Belgian law, consumers must inform the seller within two months after discovering the lack of conformity.

The statutory remedies, conditions and burden-of-proof rules apply. These rights cannot be reduced by these Terms or by any commercial warranty.

14. Incorrect, damaged or incomplete deliveries

Customers are encouraged to check their order after delivery and to contact AirFunWare promptly if an item is incorrect, visibly damaged, incomplete or defective.

Where possible, customers should provide the order number and clear photographs of the issue. This helps AirFunWare investigate efficiently but does not remove or limit statutory consumer rights.

15. Gift cards

Where AirFunWare offers gift cards, the specific conditions shown on the gift-card product page or supplied with the gift card form part of these Terms.

Gift cards may not be exchanged for cash except where required by law. Any stated validity period, permitted use, balance rules and technical restrictions will be communicated to the customer before purchase or with the gift card.

Nothing in this section limits mandatory statutory consumer rights, including any applicable right of withdrawal.

16. Promotions and discount codes

Promotions, vouchers and discount codes may be subject to additional conditions stated with the relevant promotion. Unless otherwise stated, discount codes cannot be exchanged for cash and may not be combined with other offers.

AirFunWare may refuse a promotion or code where it has expired, is used contrary to its stated conditions, or is affected by an obvious technical error or misuse.

17. Intellectual property

The AirFunWare name, logos, designs, illustrations, product graphics, photographs, texts, website layout and other content are protected by intellectual-property rights and belong to AirFunWare, the legal seller, or the relevant third-party rights holder, as applicable.

No content from the AirFunWare website may be reproduced, copied, distributed, modified, commercially exploited or used to create derivative products without prior written permission from the relevant rights holder, except where permitted by law.

18. Third-party links and services

The AirFunWare website may contain links to third-party websites or use third-party services such as payment, shipping, analytics or social-media services.

AirFunWare is not responsible for the content, availability or independent practices of third-party websites. Use of third-party services may also be subject to the terms and privacy policies of those providers.

19. Force majeure and circumstances beyond reasonable control

AirFunWare is not liable for delay or failure to perform an obligation where performance is prevented by circumstances beyond its reasonable control, such as severe transport disruption, natural disasters, government measures, war, widespread infrastructure or communications failures, or comparable events.

This provision does not remove any mandatory consumer rights. If performance becomes impossible or is delayed to an extent that gives the consumer a statutory right to terminate the contract or obtain a refund, those rights remain fully applicable.

20. Liability

AirFunWare aims to keep product information and website content accurate and up to date, but minor errors or temporary technical interruptions may occur.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory liability for consumer products, fraud, wilful misconduct, or personal injury where applicable.

To the maximum extent permitted by law, AirFunWare is not liable for indirect losses that were not reasonably foreseeable at the time the contract was concluded or for losses resulting from improper use of a product contrary to instructions or normal intended use.

These Terms do not limit the consumer's statutory rights or remedies.

21. Complaints

Questions or complaints may be sent to AirFunWare at [email protected]. Please include sufficient information to identify the order and explain the issue.

AirFunWare will make reasonable efforts to respond and seek an appropriate solution.

Customers retain the right to use any competent consumer mediation, dispute-resolution body or court available under applicable law.

22. Applicable law and jurisdiction

These Terms and sales through AirFunWare are governed by Belgian law, without depriving consumers resident in another country of mandatory protections granted to them by the law that would otherwise apply.

Disputes may be submitted to the competent courts in accordance with applicable procedural and consumer-protection law. Nothing in these Terms requires a consumer to bring proceedings exclusively before a court where such a clause would be prohibited or unenforceable.

23. Changes to these Terms

AirFunWare may update these Terms from time to time for legal, operational or commercial reasons. The version applicable to an order is the version made available to the customer when that order is placed, unless mandatory law requires otherwise.

The latest version will be published on the AirFunWare website with an updated revision date.

24. Contact

AirFunWare

Legal entity / seller: EMCON bvba

Registered address: Dr.-Van de Perrestraat 161/A, 2440 Geel

Return address: Dr.-Van de Perrestraat 161/A, 2440 Geel

Company/VAT number: BE0821.139.939

Email: [email protected]

Website: www.airfunware.com / www.airfunware.be

25. Model Withdrawal Form

Complete and return this form only if you wish to withdraw from the contract.

To:
EMCON bvba
Dr.-Van de Perrestraat 161/A
2440 Geel
Belgium
Email: [email protected]

I/We hereby give notice that I/We withdraw from my/our contract for the sale of the following goods:

Product(s): ______________________________________

Order number: ___________________________________

Ordered on: ______________________________________

Received on: _____________________________________

Name of consumer(s): _____________________________

Address of consumer(s): __________________________

Signature of consumer(s): _________________________

Only required when this form is submitted on paper.

Date: ____________________________________________

Delete as appropriate.